Advertised Posts:
Capitec Bank is on the lookout for energetic, self-motivated individuals who share their passion for service in the banking industry. To be part of the journey, through the advertised Bank Champion & Service Consultants Posts
- Bank Champions
- Service Consultant
Bank Champions
Job Description:
Capitec Bank invites suitable candidates with Grade 12/Matric to apply for Bank Champion Posts to welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.
Location: Lephalale, LP, ZA and Table View, Western Cape, ZA
Company: Capitec Bank Ltd
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- Some client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Knowledge
Minimum:
- Basic calculations
- How to engage with people
- Clarity and understanding of own aspirations, being ambitious and keen to learn.
Ideal:
- Knowledge of bank branch environments
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
Service Consultant
Job Description:
- To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better
Experience
Minimum:
- 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”
Ideal:
- More than 1 year’s client service experience within a retail/ financial/ banking environment
- Demonstrated track record of engaging in a sales and client facing environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Commerce or Similar
- Certification in Finance or Banking
Knowledge
Minimum:
- Knowledge and understanding of:
- Basic calculations
- Retail/consumer service environment
Ideal:
- Knowledge and understanding of:
- Capitec Bank Products
- Internal business processes and procedures
- Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
To apply for the advertised Bank Champion & Service Consultants Posts, click on the link below:
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