Miway Client Services Intern. At MiWay, the mission is to empower individuals to live life on their own terms. The company recognizes that life transcends mere possessions; it’s about the significance those possessions bring. The Company believes in the limitless potential of technology and innovation when they are inspired by human needs and experiences.
The focus is on understanding clients’ needs and discovering innovative ways to simplify their lives and daily routines. MiWay offers products, services, and solutions that enable individuals to embrace life according to their personal preferences.
Agile values and principles are deeply ingrained in the company’s culture, serving as the foundation for decision-making and the approach to creating value within the organization. Through this commitment, MiWay aims to enhance the lives of its clients, ensuring they can enjoy life in their unique way.
Minimum Qualification Required for Miway Client Services Intern
• Grade 12/Standard 10/NQF 4
• A Degree or Diploma in a field of study
Deliverables include, but will not be limited to
• Data capturing and updating of client information
• Telephonic engagement with clients and internal stakeholders
• Handling calls transferred from internal message center
• Audit calls, transcribe and report on any errors identified
• Consistently check work for accuracy and completeness before submission
• Collaboration with different stakeholders including vehicle tracking company
• Action work items timeously in line with SLA
Competencies Required
• Effective written communications
• Time management skills
• Computer Literacy
• Telephone Etiquette
• Analytical
• Excellent Verbal and communication skills
• Self-motivated
• Ability to Multitask
Knowledge and Skills
- Customer Service
- Team Support
- Administration
- Quality, compliance and accreditation
Personal Attributes
- Communicates effectively – Contributing dependently
- Decision quality – Contributing dependently
- Action orientated – Contributing dependently
- Optimises work processes – Contributing dependently
Build a successful career with Miway
Miway commits to fostering strong, enduring relationships with its employees. It acknowledges that individuals have aspirations for their futures, encompassing their careers, personal development, and the pursuit of great accomplishments. The company takes pride in assisting its employees in realizing their potential. Through its five business clusters—Sanlam Fintech, Sanlam Life and Savings. Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office. The organization offers numerous opportunities for growth and development.
Core Competencies
- Cultivates innovation – Contributing dependently
- Customer focus – Contributing dependently
- Collaborates – Contributing dependently
- Being resilient – Contributing dependently
- Drives results – Contributing dependently
Turnaround time
The shortlisting process will start after the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 28 October 2024.
Miway’s commitment to transformation
At MiWay, the organization believes in fostering a positive and dynamic working environment that provides employees with the freedom and opportunities to succeed. MiWay is dedicated to transformation and the promotion of diversity, which motivates the company to achieve a multicultural workplace. Employment equity is a key objective in the effort to create an inclusive workforce that reflects the demographics of society.
Apply for Miway Client Services Intern
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