Amazon Job Posts: South Africa

Amazon is launching in South Africa in 2024. Joining the team at this time presents an exciting opportunity to contribute to an ongoing innovation effort, bringing value, convenience, and customer satisfaction not only globally but also now in South Africa. Apply for available Job Posts.

Amazon believe in equal opportunities and value your passion for discovery, innovation, simplification, and building. It encourages applications from individuals of all backgrounds, regardless of age, gender, disability, sexual orientation, race, religion or belief. Diversity is a strong commitment at Amazon and particularly welcome applications from South African citizens who are part of designated groups that can contribute to Employment Equity and bring diverse ideas to the workplace. When selecting potential candidates for employment, Amazon take into consideration the relevant laws and principles associated with Employment Equity. According to South African law requirements, it is necessary for to verify your legal right to work in South Africa. Therefore, when applying to Amazon please include a copy of your identification document or passport (if you are a foreign national) along with any applicable work permits along with an updated curriculum vitae.

Available Job Posts

1. Business Development Manager, 3P Marketplace

2. Supply Chain Vendor Specialist

3. Sr. Applied Scientist, AWS Support

4. Senior Data Center Electrical Engineer

5. Key Account Manager

6. Sr. Software Dev Engineer, AWS Support

7. Software Development Engineer: EC2 Placement

Business Development Manager, 3P Marketplace

Description:

Amazon’s global stores are now composed of over 60% items from independent sellers, mostly small- and medium-sized businesses. This allows for a wide range of products, competitive prices, and convenient shopping experiences for customers. In South Africa, the Amazon Marketplace Team is searching for a motivated individual to develop and implement programs that help small- and medium-sized businesses overcome barriers to e-commerce adoption. As a Business Development Manager, you will play a key role in shaping our tools, processes, and best practices.

Your responsibilities will include identifying and cultivating relationships with agencies, internal stakeholders, and cross-functional teams to create persuasive Amazon solutions that meet customer needs. By providing business insights, training opportunities, identifying business prospects, and executing growth strategies together with these accounts; you will build success stories.

Key responsibilities:

• Implement programs addressing barriers faced by small- and medium-sized businesses in adopting e-commerce solutions.
• Develop strategies to promote e-commerce readiness among these businesses.
• Lead key business development activities throughout the partnership lifecycle.
• Manage relationships with internal/external stakeholders such as agencies or financial institutions.
• Establish mechanisms for onboarding partners through training initiatives.
• Monitor program progress and evaluate intervention impact.
• Contribute to the development of tools/processes/best practices.
• Identify potential risks/challenges associated with program implementation.

This position is open at Cape Town location in South Africa.

Required qualifications:

• Bachelor’s degree
• Business development experience
• Strong oral/written communication skills
• Project management skills (stakeholder management; written communication; regular updates; program flashes; audits; review meetings; process audits)

Preferred qualifications:

• Ability to quickly establish credibility with external partners/internal stakeholders at Amazon
• Demonstrated willingness/ability to take initiative
• Experience working in an ever-changing environment
• SQL knowledge

Job Particulars:

Location: Cape Town

Job ID: 2633127

To apply for this Job Post, click on the link at the end of this post.

Supply Chain Vendor Specialist

Amazon is seeking a candidate who possesses experience, enthusiasm, analytical skills, and creativity to join their team. The selected individual will directly collaborate with strategic vendor partners to enhance their inbound supply chain processes. Additionally, the candidate will serve as the supply chain expert among their peers in the Vendor Specialist role.

Alongside ongoing collaborations with vendors, this position will involve close cooperation with internal teams in areas such as Vendor Management, Supply Chain Management, Operations, and Finance. Through these efforts, the candidate will have a direct impact on improving product availability for customers and driving operational excellence through continuous process improvement. This role encompasses both strategic and tactical responsibilities.

Key job responsibilities includes:

• Taking ownership of the operational onboarding process for key vendors;
• Monitoring operational metrics to identify areas for improvement such as delivery lead times and order fill rates; identifying opportunities to increase internal and external processes in order to reduce costs for both vendors and
• Amazon; investigating and resolving issues that arise from process gaps affecting Fulfillment Centers or impacting customer/vendor experiences (CX/VX).

Required Qualifications::

• Must hold a Bachelor’s degree in engineering, Commerce, Business administration,
  Supply chain management or a similar field
• Prior experience in an analytical role

Preferred Qualifications:

• Experience using specific analytical tools like Google Analytics SQL or HTML is advantageous.

Job Particulars:

Location: Cape Town

Job ID: 2633084

To apply for this Job Posts, click on the link at the end of this post.

Sr. Applied Scientist, AWS Support

Description:

The newly formed team within AWS’ Kumo organization, consisting of software engineers and AI/ML experts.

Kumo is responsible for scaling AWS’ support capabilities through software engineering. As a customer-centric company, Amazon also prioritizes providing IT support to its own employees. The team focuses on innovating and improving the interaction between employees and IT Support, streamlining the process as much as possible. To achieve this by addressing root causes, automating issue resolution, and guiding customers towards effective troubleshooting steps. Additionally, We develop machine learning solutions to understand customer behavior, predict intent, deliver personalized content, and utilize chatbots for automated issue resolution.

As an applied scientist on the team, your role will involve building advanced case routing systems using artificial intelligence to optimize business metrics. The objective is to ensure that the right cases are assigned to the right agents within specified time limits while meeting target business success metrics. You will be responsible for developing machine learning models and pipelines, analyzing large-scale data at Amazon’s level of scale and complexity, and providing automated insights to improve case routing processes that impact millions of customers daily. Strong leadership skills in technical problem-solving are essential along with the ability to effectively communicate complex data and models through clear visualizations.

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications listed in the job description or have followed a non-traditional career path with alternative experiences, we encourage you to apply.

Why AWS?
Amazon Web Services (AWS) is the world’s leading cloud platform trusted by startups to Global 500 companies for its comprehensive suite of products and services.

Inclusive Team Culture
Curiosity drives our culture at AWS. Our employee-led affinity groups promote inclusivity by empowering us with pride in our differences. Ongoing events like Conversations on Race & Ethnicity (CORE) conferences inspire continuous embrace of uniqueness.

Mentorship & Career Growth
We constantly raise our performance bar as we strive towards becoming Earth’s Best Employer. Our culture provides endless opportunities for knowledge-sharing mentorship resources that help nurture well-rounded professionals.

Work/Life Balance
Achieving work-life harmony is important at AWS which is why flexible work hours arrangements are part of our culture because when we feel supported both at work and home there’s nothing we cannot achieve in the cloud.

Sales Marketing Global Services (SMGS)

AWS Sales Marketing Global Services (SMGS) aims at driving revenue growth from small- mid-market accounts up-to enterprise-level clients including public sectors globally

Amazon believes diversity empowers all employees resulting in better outcomes for customers; thus creating an inclusive culture where accommodations during interviews & onboarding are offered if requested – please contact your recruiter or acat-africa@amazon.com directly before Day 1 start date

Key job responsibilities:

• Deliver production systems at scale.
• Collaborate closely with business teams to identify opportunities.
• Utilize machine learning techniques such as data mining/statistical analysis/generative AI etc., create scalable solutions addressing business problems.
• Develop efficient processes for large-scale data analysis/model development/validation/implementation.
• Analyze complex support case datasets/metrics driving insights.
• Design innovative ML solutions optimizing case routing.
• Evaluate proposed solutions via benchmark/offline tests/online A/B tests.
• Foster collaboration between science/software engineering teams encouraging creative problem-solving research efforts.
• Propose/validate hypotheses directing product roadmap aligned with business objectives
  and deadlines/
  Model predictions delivered efficiently into production environment working alongside engineers.

Required Qualifications:

• Over 6 years experience building ML models/algorithms for business applications
  o OR PhD/Master’s degree accompanied by over 6 years applied research experience
  o Proficient programming skills Java/C++/Python
  o Experience applying neural deep learning methods/machine learning

Preferred Qualifications:

• Experience utilizing modeling tools like R/scikit-Learn /Spark MLLib/MxNet/Tensorflow/numpy/scipy
• Experience working extensively with large distributed systems including Hadoop/Spark

Job Particulars:

Location: Cape Town

Job ID: 2626882

To apply for this Job Posts, click on the link at the end of this post.

Senior Data Center Electrical Engineer

Description:

As an Amazon Field Engineer, you will be responsible for providing comprehensive support to AWS Data Centers throughout their entire lifecycle, from design inception to ongoing maintenance and improvements. You will serve as the primary technical resource for your region, offering expertise and collaborating with diverse teams to fulfill the following responsibilities:

Key Responsibilities:

• Review designs and equipment submittals for new Data Centers in your region.
• Troubleshoot issues, conduct Root Cause Analysis (RCA), and create Corrective Action (CA) documentation for site and equipment failures.
• Provide direct support for operational issues through ad-hoc training, complex operating procedure reviews, critical equipment handling, and event support.
• Lead conceptual design efforts for upgrades and design solutions that enhance capacity, availability, efficiency, and sustainability of existing data centers.
• Collaborate with internal teams including data center operations, design engineering, server hardware,
  and environmental health & safety to maintain consistency in service delivery standards.
• Develop innovative solutions tailored to AWS’s data center requirements.
• Manage concurrent projects across multiple geographical regions.
• Conduct engineering audits by visiting Amazon’s data centers on-site. Prepare reports that outline identified risks along with recommended mitigations.

In line with Amazon’s customer-centric vision, this role plays a crucial part in fitting out our data centers in order to meet evolving customer needs as we continue expanding our hyper-scale fleet.

As a Field Engineer at Amazon:

• Your strong engineering judgment allows you to provide recommendations even in uncertain or ambiguous situations.
• You have a keen attention to detail and are highly focused on using data-driven approaches.
• Your problem-solving skills enable you to develop engineered solutions.
• You have experience managing engineering projects and working with consultants.
• Building trust-based relationships with stakeholders from various departments comes naturally to you (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers).
• You are adaptable and willing to get into the field personally for close inspections when necessary.

Each day as a Field Engineer will involve interacting with different teams responsible for various aspects of the data centers’ operations. Your priorities will revolve around ensuring data center capacity availability while maintaining safety protocols by focusing on impactful actions. This role offers opportunities to work on local as well as global projects.

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive cloud platform that has been widely adopted by startups through Global 500 companies due its robust suite of products & services which continue driving innovation forward.

Inclusive Team Culture

At AWS we believe it is essential always be curious learners. Our affinity groups led by employees foster an inclusive culture where everyone feels empowered about their uniqueness . We host ongoing events like Conversations on Race & Ethnicity (CORE) along AmazeCon(gender diversity) conferences inspiring continuous embrace of uniqueness.

Work/Life Balance

We value creating harmony between work life balance therefore flexible work hours arrangements are offered because when supported both at home & at workplace there’s nothing achievable when we operate within cloud.

Mentorship & Career Growth

No matter what stage one starts here at AWS , We have career path laid out regardless; we aim continuously raising our performance bar whilst aspiring Earth’s Best Employer ; thus endless knowledge sharing mentorship resources available empowering better-rounded professional development.

Required Qualification:

• Bachelor’s degree in Electrical Engineering or equivalent experience
• 8-10 years cumulative experience working Industrial/Commercial Engineering roles related Mission-Critical Facilities such as Data Centers , Power Generation , Oil/Gas Facilities etc

Preferred Qualification:

• Experience utilizing variety web-based software tools calculation/data processing
• Direct Experience designing constructing operation/maintenance mission critical facilities especially Data Centers
• Experience resident engineer hands-on(field)design consultant owner’s engineer
• Knowledge building codes regulations South Africa perspective
• Experience Reading/Interpreting/Creating Construction Drawings Specifications Submittal Documents
• Ability carry Design concepts exploration/development/deployment/mass production
• EPMS/SCADA/BMS Controls system expertise(software/hardware)
• Data Analysis Skills(SQL/Tableau..)
• 132kv High Voltage Substation Experience

Job Particulars:

Location: Cape Town

Job ID: 2633267

To apply for this Job Posts, click on the link at the end of this post.

Key Account Manager

Description:

Amazon is currently seeking a Key Accounts Manager (KAM) to enhance the customer experience for our African market. With Africa’s significant and growing consumer base, fueled by a young population, increasing technological adoption, and evolving consumer behavior, this role presents an opportunity to work across internal and external teams to analyze the customer landscape and develop innovative solutions for complex problems. If you thrive in an entrepreneurial role within a fast-paced, collaborative environment, this position is perfect for you.

In this dynamic and rapidly changing environment, the successful candidate will have full responsibility for achieving business and financial objectives.

The Account Manager will closely collaborate with internal partners to identify both short-term and long-term growth opportunities across various categories.

Key responsibilities include:

• Cultivating long-term relationships with partners, supporting them in integrating their offerings, and setting ambitious goals for future growth prospects.
• Achieving business and financial objectives while driving the third-party business growth in selected categories.
• Identifying scalable solutions to improve business outcomes for all partners and overseeing their implementation.
• Conducting thorough analyses to understand the root causes of performance issues and developing strategies to accelerate growth.
• Identifying projects aimed at enhancing customer satisfaction as well as partner experience by collaborating closely with internal teams as well as external stakeholders.

Required Qualifications:

• Bachelor’s degree or equivalent experience;
• alternatively 3+ years of sales or marketing work (e.g., e-commerce, retail technology, SaaS)

Preferred Qualifications:

• 2+ years of inside sales experience
• Familiarity with procurement methods at small-and-medium-sized businesses
• A proven ability to influence stakeholders at all levels of an organization, including executives
• Experience surpassing sales targets through consultative approaches focused on providing solutions or equivalent expertise

Job Particulars:

Location: Cape Town

Job ID: 2626457

To apply for this Job Posts, click on the link at the end of this post.

Sr. Software Dev Engineer, AWS Support

Amazon Web Services (AWS) is the leading and most comprehensive cloud platform in the world. With over 100 fully featured services, it caters to millions of active customers globally, including start-ups, large enterprises, government agencies, and organizations. Customers rely on AWS for a wide range of applications from exploratory projects to critical business systems.

Kumo is the software engineering organization within AWS that focuses on scaling support capabilities. As part of Amazon’s customer-centric mission, we also prioritize providing efficient IT support for our own employees. Our team at Kumo constantly innovates to ensure a seamless experience for Amazon employees when they require IT support. We achieve this by addressing root causes of issues, automating problem resolution whenever possible, and guiding customers towards optimal troubleshooting methods.

Our approach involves delivering comprehensive support solutions along with user-friendly instructions that empower individuals to resolve their own issues whenever possible. We utilize machine learning technology to understand customer behavior, predict their intentions, deliver personalized content and automate issue resolution through chatbots.

Sales, Marketing, and Global Services (SMGS) at AWS:

It is responsible for driving revenue and growth across a wide range of customers, from small- to mid-market accounts to enterprise-level clients including the public sector.

Amazon recognizes the importance of diversity and inclusivity in creating a successful work environment. We value diversity within our workforce and promote an inclusive culture. As part of this commitment, we offer accommodations during the interview and onboarding process. If you require accommodations, please contact your recruiter who will connect you with our Applicant-Candidate Accommodation Team (ACAT). You can also reach out directly to ACAT by emailing acat-africa@amazon.com. Our goal is to ensure that all Amazon employees have an exceptional experience from their first day onwards. If you have completed the interview process already, feel free to contact ACAT for accommodation support before your start date to ensure that all your needs are met.

Key responsibilities of this job include:

• Contributing to the full vertical stack of an SOA-based system within our team.
• Utilizing various open source technologies as well as native AWS services.
• Writing code primarily in Java, JavaScript, and Python.
• Building web applications using technologies such as Angular/Bootstrap and Node.js.
• Leveraging a range of Amazon Cloud technologies and native AWS services like Route53, Lambda, API Gateway, AppSync, KMS, AWS Connect , Lex , Kendra , Redshift , QuickSight & DynamoDB.
• Our team is expanding and we are hiring software development engineers at all levels. Depending on your level, you will be expected to demonstrate knowledge in areas such as software development best practices, problem-solving skills rooted in understanding broader contexts, fundamental data structures and algorithms, and anticipating future problems while building flexible/scalable systems.

About our team:

Inclusive Team Culture:
At AWS we celebrate differences among individuals which furthers our culture of inclusion. We have ten employee-led affinity groups that span over 190 chapters globally with more than 40K members . We provide innovative benefits offerings such as Conversations on Race & Ethnicity(CORE) series or AmazeCon conferences (gender diversity). Inclusion is one core value embedded into each leadership principle – raise bar high; think big; bias for action; ownership; learn & be curious; have backbone; deliver results ; hire& develop best etc .

Work/Life Balance
We believe work-life balance is crucial for overall happiness & fulfillment at both personal& professional life. We encourage individuals to strike right balance between work/personal lives by offering flexibility in working hours.

Amazon is committed to providing support towards career growth through knowledge sharing, relevant project assignment & mentorship programs. Our diverse mix of experienced professionals creates an environment where learning from each other becomes natural progression. Apply for Amazon Job Posts

Minimum Required Qualifications:

• More than 7 years of professional software development experience (excluding internships)
• More than 7 years of programming using a modern language like Java, C++, or C#, with knowledge of object-oriented design
• Over 5 years of experience in leading the design or architecture of new and existing systems, including expertise in design patterns, reliability, and scaling
• Experience as a mentor, tech lead, or leading an engineering team

Preferred Qualifications:

• More than 5 years of experience in the full software development life cycle, including coding standards, code reviews, source control management,
  build processes,and testing
• Bachelor’s degree in computer science or equivalent qualification
• Experience in successfully delivering complex software systems to customers.

Job Particulars:

Location: Cape Town

Job ID: 2623967

To apply for this Job Posts, click on the link at the end of this post.

 

 

Software Development Engineer: EC2 Placement

Build the systems that optimize how EC2 matches requests for Instances with the underlying compute capacity. We are looking for talented engineers in EC2 Placement who can build online and offline optimization systems for compute workload scheduling, as well as provide customer capabilities to manage those workloads effectively. Amazon EC2 is a leading provider of scalable compute capacity, powering some of the largest services worldwide. You will collaborate with a community of top-tier engineers to enhance customers’ access to EC2 compute resources.

The ideal candidate for these Job Posts should have strong software engineering experience and a passion for designing, building, and testing distributed systems. You should also have an interest in applying Machine Learning and other optimization techniques to large-scale problems. Demonstrated experience working in teams to design, build, and operate large-scale systems is essential. With solid engineering fundamentals, an analytical approach to your work, and excellent communication skills, you should thrive in collaborative environments. We tackle big problems by working quickly in small teams.

AWS Utility Computing (UC) provides innovative products ranging from foundational services like Amazon Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to regularly released new product innovations that set AWS apart in the industry. As part of the UC organization, you will contribute to the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services within AWS. This includes supporting customers who require specialized security solutions for their cloud services.

Required Qualifications for this Job Posts:

• Professional software development experience
• Experience in designing or architecting new and existing systems with knowledge of design patterns,reliability,and scaling
• Proficiency in at least one modern programming language such as Java,C++,or C#,with object-oriented design skills

Preferred Qualification:

• More than 3 years of experience throughout the full software development life cycle including coding standards,codereviews ,source control management ,build processes ,testing,and operations
• Bachelor’s degree or equivalent qualificationin computer science

Job Particulars:

Location: Cape Town

Job ID: 2630915

To apply for this Job Posts, click on the link at the end of this post.

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